Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and SynqBeam ("we," "us," or "our") governing your access to and use of the SynqBeam platform, including our website, applications, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

SynqBeam is a cloud-based construction management platform that provides project management, task tracking, daily logging, material tracking, budget management, payroll processing, and related tools for construction professionals. The Service is provided on a subscription basis as described on our pricing page.

To use the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

You may not share your login credentials with others or allow multiple individuals to use a single account. Each user must have their own account.

Access to the Service requires a paid subscription. Subscription plans, pricing, and features are described on our pricing page.

• Auto-renewal: subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date
• Payment: fees are billed in advance through our payment processor (Lemon Squeezy). You authorize us to charge your designated payment method for all applicable fees
• Price changes:we may adjust pricing with at least 30 days' notice before your next renewal period. Continued use after a price change constitutes acceptance
• Refunds: fees are generally non-refundable. If we terminate your account due to our material breach, you may be entitled to a prorated refund of prepaid fees
• Late payment: overdue amounts may accrue interest at 1.5% per month. We reserve the right to suspend access for non-payment after 15 days

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service
• Use the Service to build a competing product or service
• Conduct benchmarking or comparative analysis for publication without our prior written consent
• Upload or transmit malware, viruses, or other harmful code
• Attempt to gain unauthorized access to the Service, other accounts, or related systems
• Exceed authorized user limits or share account credentials
• Scrape, crawl, or use automated means to access the Service without our written permission
• Transmit unlawful, defamatory, or infringing content
• Store sensitive regulated data (such as SSNs, credit card numbers, or health information) in the Service unless explicitly supported

Our rights: SynqBeam and its licensors retain all rights, title, and interest in and to the Service, including all software, documentation, designs, trademarks, and any improvements or modifications. Nothing in these Terms transfers ownership of the Service to you.

Feedback: if you provide suggestions, ideas, or feedback about the Service, you grant us a perpetual, worldwide, royalty-free license to use, modify, and incorporate that feedback without obligation to you.

Your ownership:you retain all rights to the data you input into the Service ("Customer Data"). We do not claim ownership of Customer Data.

License to us: you grant us a non-exclusive, worldwide license to use, process, and store Customer Data solely for the purpose of providing and improving the Service.

Aggregated data: we may use anonymized and aggregated data derived from your use of the Service for analytics, benchmarking, and service improvement. Such data will not identify you or your organization.

Data retrieval: upon termination, you may request an export of your Customer Data within 60 days. After this period, we may permanently delete your data.

Each party agrees to hold the other party's confidential information in confidence using reasonable care. Confidential information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is received from a third party without restriction; or (d) is independently developed without use of the disclosing party's confidential information.

Either party may disclose confidential information if required by law, provided the disclosing party gives prompt notice (where legally permitted) to allow the other party to seek protective measures.

We warrant that the Service will perform materially in accordance with its documentation during your subscription term.

Except as expressly stated above, the Service is provided "as is" and "as available." We disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected.

To the maximum extent permitted by law, in no event shall either party be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, arising out of or related to these Terms or the Service, regardless of the theory of liability.

Our total aggregate liability under these Terms shall not exceed the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

These limitations do not apply to liability arising from: (a) a party's breach of confidentiality obligations; (b) a party's indemnification obligations; or (c) death or personal injury caused by negligence.

By you: you agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: (a) your use of the Service; (b) your breach of these Terms; (c) your Customer Data; or (d) your violation of any third-party rights.

By us: we will indemnify and hold you harmless from any third-party claims that the Service infringes their intellectual property rights, provided the claim does not arise from: (a) your modification of the Service; (b) use of the Service in combination with third-party products not provided by us; or (c) use of the Service outside the scope of the documentation.

These Terms are effective from the date you first access the Service and continue until terminated.

• Termination for breach: either party may terminate these Terms if the other party materially breaches them and fails to cure the breach within 30 days of written notice (10 days for payment defaults)
• Termination for convenience: you may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period
• Effect of termination: upon termination, your access to the Service will cease. Sections relating to intellectual property, confidentiality, indemnification, limitation of liability, and dispute resolution survive termination

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law principles. Any disputes arising from these Terms shall be resolved through good-faith negotiation first. If negotiation fails, disputes shall be submitted to binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI).

You agree to resolve disputes on an individual basis. Class actions, class arbitrations, and representative actions are not permitted under these Terms.

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, pandemics, war, terrorism, power failures, internet outages, or labor disputes.

We may update these Terms from time to time. When we make material changes, we will notify you by updating the "Effective date" at the top of this page and providing notice through the Service or by email. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

• Entire agreement: these Terms, together with our Privacy Policy and any applicable order forms, constitute the entire agreement between you and SynqBeam
• Severability: if any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect
• No waiver: our failure to enforce any provision of these Terms does not constitute a waiver of that provision
• Assignment: you may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger or acquisition
• Export compliance: you agree to comply with all applicable export and import laws and regulations in connection with your use of the Service

If you have questions about these Terms, contact us at: